FAQs
Who is Vetsie
Vetsie is a team of veterinary professionals focused on advancing technology in the veterinary industry. We are veterinarians, technicians, professors, practice managers, as well designers, engineers, strategists and more. We believe in the power of the veterinary profession—a field defined by passionate, intelligent, and hardworking people. Behind every appointment is a beloved pet, a family who cares deeply, and a veterinary professional committed to doing their best. We honor that trust by crafting tools that enhance patient care, reduce burnout, and empower veterinary professionals to do what they do best.
What is the Vetsie AI Tool?
The Vetsie AI Tool is a smart digital library, designed to support veterinary professionals with quick, trustworthy information to enhance clinical decision-making and patient outcomes. Our technology is integrated with the Merck Veterinary Manual medical content offering our platform reliable medical content
Who is this tool for?
At this time, our Vetsie AI tool is built specifically for licensed veterinarians. However, we’re working on exciting tools for everyone in the veterinary profession—coming soon! Want to be the first to know when it’s available? Join the waitlist here
What can the tool help me with?
- Differential diagnoses tailored to clinical presentation
- Step-by-step diagnostic prompts to guide your workup
- Evidence-based treatment options and protocols
- Case based insights to support real-world decision-making
- Concise, time-saving summaries of trusted medical literature
Is this tool a replacement for clinical judgment?
No. The Vetsie AI Tool is a supportive resource—not a substitute for your professional expertise and judgment. We want to make practicing medicine easier and less stressful, not replace doctors with technology. This tool is meant to augment, not replace, clinical decisions.
How is Merck involved?
Merck Animal Health supports this tool by helping integrate trusted, evidence-based content from the Merck Veterinary Manual that reflect current standards in veterinary medicine.
What is the membership approval criteria?
To access Vetsie AI, you must be a licensed, actively practicing veterinarian. This ensures the tool is used by qualified professionals in clinical settings where it’s designed to support care decisions.
Is the information sourced from credible references?
Yes. The tool pulls from veterinary literature, clinical guidelines, and trusted resources reviewed by experts and validated in partnership with Merck.
Is my data safe and private?
Absolutely. We do not store or use any personal or patient-identifiable information. Your interactions are kept confidential and used only to improve tool performance anonymously.
Is it free to use?
Access is available through a paid membership for veterinary professionals. Pricing for the tool can be viewed by clicking our pricing page. As we grow, we plan to introduce additional pricing and billing options- stay tuned.
How can I give feedback or report issues?
We’d love your input. You can share feedback directly within the tool or email us at support@vetsie.com
How do I cancel my membership?
You can cancel your membership anytime by logging into your account settings and selecting ‘Cancel Subscription.’ Your access will remain active until the end of your billing period.